Terms & Conditions
Last updated: 9 October 2026
These Terms & Conditions apply to purchases made through the ALYVI website.
By using this website or placing an order, you agree to these Terms & Conditions.
About ALYVI
ALYVI is an Australian online retailer.
ABN: 61 487 727 322
Contact: care@alyvico.com
Products
We aim to provide accurate product descriptions, photographs, specifications and pricing.
Minor differences in appearance, colour or presentation may occur because of lighting, photography, displays or manufacturing tolerances.
Nothing in this section limits your rights where a product is materially different from its description.
Prices
All prices are displayed in Australian dollars unless otherwise stated.
Shipping charges and any applicable taxes or other charges will be displayed during checkout before you complete your purchase.
Orders
Submitting an order does not guarantee acceptance of the order.
ALYVI may cancel or decline an order before fulfilment where reasonably necessary, including because of:
If payment has already been taken for an order we cannot fulfil, the relevant amount will be refunded.
Payment
Payment must be successfully authorised before an order can be processed.
Payments are handled through approved third-party payment providers.
Product Availability
Products are subject to availability.
Stock levels displayed online may change, and an item may occasionally become unavailable after an order has been submitted.
Where we cannot supply an ordered product, we will contact you and provide an appropriate refund where payment has already been made.
Shipping & Pickup
Shipping and pickup are governed by our Shipping & Pickup Policy.
Customers are responsible for entering accurate delivery and contact information.
Returns & Refunds
Returns, refunds and faulty products are handled according to our Returns & Refunds Policy and the Australian Consumer Law.
ALYVI does not offer returns or exchanges solely for change of mind.
Australian Consumer Law
Our products come with consumer guarantees that cannot be excluded under the Australian Consumer Law.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights or remedies that cannot legally be excluded.
Consumer guarantees can include rights to a repair, replacement, refund or compensation depending on the circumstances. ACCC
Website Content
All ALYVI branding, logos, photographs, graphics, website copy and other original content are owned by or licensed to ALYVI unless otherwise stated.
You may not reproduce, distribute, commercially use or modify ALYVI content without prior permission, except where permitted by law.
Website Availability
We aim to keep the website accurate and available but cannot guarantee uninterrupted or error-free access at all times.
We may update, suspend or modify parts of the website where reasonably necessary.
Liability
Nothing in these Terms excludes liability or consumer rights that cannot be excluded under Australian law.
To the extent permitted by law, ALYVI is not responsible for losses caused by circumstances outside our reasonable control.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The current version will be published on our website with its latest revision date.
Governing Law
These Terms & Conditions are governed by the laws of South Australia, Australia, subject to applicable Australian federal law.
Contact
For questions about these Terms:
care@alyvico.com