Last updated: 9 October 2026
ALYVI ships from Adelaide, South Australia.
Australia-Wide Shipping
We offer shipping to eligible addresses throughout Australia.
Available shipping options and applicable charges are displayed during checkout before payment is completed.
Shipping rates may vary depending on the products in your order, quantity, packaging requirements and delivery method.
Multiple Products
Orders containing different product types may have separate shipping charges because products may require different packaging or fulfilment methods.
The total shipping charge will always be displayed at checkout before you complete your purchase.
Delivery Times
Delivery times vary depending on destination, carrier operations and other circumstances outside ALYVI's control.
Any delivery estimate provided is an estimate only and is not a guaranteed delivery date.
Where tracking is available, tracking information will be provided after your order has been dispatched.
Delivery Address
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you notice an error after ordering, contact care@alyvico.com as soon as possible.
We cannot guarantee that an address can be changed after an order has been dispatched.
Delays
Occasionally deliveries may be delayed because of postal networks, extreme weather, peak periods or other events outside our reasonable control.
If you believe your order has been significantly delayed or lost, contact us and we will assist you in investigating the delivery.
Free Adelaide Pickup
Free pickup is available where shown at checkout.
Customers selecting pickup should wait until they receive confirmation that their order is ready before travelling to collect it.
Pickup instructions will be provided after your order is placed.
Questions
For shipping or pickup enquiries:
care@alyvico.com